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    Shipping & returns

    Shipping Information

    We ship orders via registered airmail in cardboard boxes each of which weights no more than 2 kgs. Tracking numbers will be supplied for every box. Ever age delivery times are as follow:

    DestionationAverage Delivery time
    Asia5 - 10 days
    Europe, Australia, Africa8 - 18 days
    US, Canada, South America14 - 30 days

    Shipping charge is calculated depends on actual weight on the shopping cart page. Please note that parcel will need someone to sign for. If it is delivered when nobody is at home, a postman may leave a note and bring a parcel back to the post office. You will have to go get it within a couple of weeks otherwise they will send it back to us. If this happens you will be required to pay for the second-round shipping postage. 

    Shipping Insurance

    Registered airmail from Thailand is partially insured. If your parcel gets lost the post office will start investigation. The process may take up to a year until they make decision on how much compensation would be. In order to avoid the problem that may happen, we recommend you to purchase extra insurance. In case a parcel is not delivered within a certain period of time (see below) we will ask the post office to track it. It takes at least 14-30 days to find out the parcel. Once we get a confirmation that the parcel is undelivered/lost, we will resend a new one right away. Insurance rate varies from countries to countries. It will be automatically calculated when you place an order.

    Return/Exchange Policy

    If a product is not perfectly or appropriating for any reason that we approved from our misstated you can send them back to us for a refund or exchange.

    The inquiry for exchange must be made within 7 days since the item is accepted. The customer will have to contact us with the adequate detail and photographs of the defected item. If the exchange is agreed, the customer have to ship it back within 7 days and have to be responsible for shipment fee. We will be responsible for the cost of reshipping the item.

    If you want to exchange with something else, you are responsible for shipping charge of the new items. Also, the customer is responsible for all shipping charge back for exchange items. In case you want to refund please note that shipping charge that we have already paid cannot be refunded.

    Please take deep consideration before you decide to buy any products from us because it is buyer's responsible for shipping cost. By the way, amulet needs to be in perfectly condition.